Travel guarantees
At MiCuba Travel, your satisfaction and peace of mind are our top priorities. We ensure that every aspect of your trip becomes an unforgettable experience. That’s why we offer the following guarantees:
Personalized and Tailor-Made Trips
Each itinerary is crafted just for you. We work closely with you to understand your preferences, interests, and desires, creating a journey that perfectly aligns with your dream Cuba experience.
Full Support Before, During, and After Your Trip
Our team is with you every step of the way. From planning to your return home, we ensure everything runs smoothly. Have questions during your trip? No worries—we’re always here for you!
Cuba Experts
With over a decade of experience organizing trips to Cuba, we are true specialists in this destination. We know the island inside out, have trusted local contacts, and take you to places beyond the typical tourist routes.
Commitment to Sustainable Tourism
We believe in responsible tourism that respects local culture. Your trip directly supports Cuban communities and promotes environmental conservation. Want to learn more? Visit our page on local impact.
Flexibility with Confidence
We understand that plans can change, especially in uncertain times. That’s why we offer flexible booking options, easy modifications, and quick support in unexpected situations. Plus, all our trips are covered by insurance for your peace of mind.
Exclusive and Authentic Experiences
Thanks to our network of local contacts and exclusive tours, we guarantee experiences you won’t find in standard travel packages. You’ll discover the most authentic side of Cuba and connect deeply with its people, culture, and history.
Stress-Free Travel
We take care of all the details so you can focus on enjoying your trip. From transportation and accommodation to excursions, everything is perfectly organized and tailored to your preferences and needs.
Other guarantees
VVKR – Association of Small Travel Agencies
VVKR provides a platform for specialized travel organizations and represents their interests at a national level. It ensures that its members comply with all legal requirements for travel agencies, guaranteeing high standards of quality and responsibility.
GGTO – Financial Security Guarantee
The GGTO Foundation offers financial protection, refunding any payments made for your trip if the tour operator encounters financial difficulties. This guarantee applies both before departure and during your stay. Additionally, GGTO ensures your safe return home if the operator is unable to fulfill its obligations due to financial issues.
PCI DSS – Payment Security Standard
The Payment Card Industry Data Security Standard (PCI DSS) is a set of guidelines designed to protect credit and debit card data. This ensures the highest level of security, giving our customers confidence and peace of mind when making transactions.